Return Policy
By placing an order with TXC Technologies, you acknowledge and agree to the following return policies for HPE products:
- Final Sale: All orders for HPE products are non-cancellable and non-returnable once placed. These purchases are considered final.
- Warranty or Technical Support: Returns for warranty or technical issues beyond the initial 30-day window should be directed to HPE directly.
- Additional Support: For any questions or further assistance, please contact us at RMA@txctech.com.
Please ensure that you fully understand and agree to these terms before proceeding with your order.
Click below for full policy
Return Policy for HPE Products
At TXC Technologies, we value our customers and strive to provide the best possible service. By placing an order with TXC Technologies, you acknowledge and agree to the following return policies for HPE products:
1. Final Sale
All orders for HPE products are non-cancellable and non-returnable once placed. Once an order has been confirmed and processed, it is considered a final sale. We do not accept returns or cancellations for any reason after the order is placed.
2. Warranty or Technical Support
If you encounter warranty or technical issues beyond the initial 30-day period from the date of purchase, we advise you to contact Hewlett Packard Enterprise (HPE) directly. HPE provides ongoing support and warranty services for their products. Please refer to the manufacturer's guidelines for warranty and support procedures.
3. Additional Support
For any questions or assistance related to returns or order inquiries, please contact us directly at RMA@txctech.com. Our support team will assist you with any concerns related to your order within the scope of our policies.
4. Understanding the Terms
By proceeding with your purchase, you confirm that you have read, understood, and agree to the terms outlined in this Return Policy. We encourage you to carefully review this policy before completing your order, as all purchases of HPE products are final once processed.
5. Policy Changes
Please note that this Return Policy is subject to change at any time. We recommend checking this page periodically to stay informed of any updates or modifications.
Privacy Policy for TXC Technologies
TXC Technologies collects personal information to facilitate your product and service purchases, process credit applications, and send newsletters, promotional emails, or other communications. We use the information we collect to fulfill your orders and create a more personalized online experience.
This is a brief overview of our Privacy Policy, and we encourage you to read the full policy for more detailed information. Please note that this policy may change over time, so we recommend checking back periodically for updates.
Use of Your Information: Except as limited below, TXC Technologies reserves the right to use or disclose your personally identifiable information for business purposes as needed.
By using our services, you acknowledge that you understand and agree to our Privacy Policy.
Privacy Policy for TXC Technologies
At TXC Technologies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our services or placing an order, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information to facilitate your product and service purchases, process credit applications, and send communications such as newsletters, promotional emails, or other notifications. The types of information we may collect include, but are not limited to:
- Contact Information: Name, address, email address, phone number.
- Payment Information: Credit card details or other payment methods.
- Order Information: Details about the products and services you purchase from us.
- Account Information: If you create an account, we collect your username, password, and any preferences you set.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- Order Fulfillment: To process and deliver your product and service purchases.
- Customer Support: To provide assistance and respond to inquiries or issues related to your orders.
- Personalized Experience: To customize and enhance your online shopping experience based on your preferences and previous interactions with us.
- Marketing and Communications: To send promotional offers, newsletters, and other marketing communications that may be of interest to you. You can opt-out of marketing emails at any time.
- Credit Applications: To assess and process your credit application if you apply for credit with us.
3. Use of Your Information
Except as outlined below, TXC Technologies reserves the right to use or disclose your personally identifiable information for business purposes as necessary. This may include sharing your information with trusted third-party service providers who assist us in operations such as payment processing, shipping, and marketing.
We do not sell your personal information to third parties. However, we may disclose your information in the following situations:
- Legal Compliance: If required by law or to protect our legal rights, we may disclose your information to comply with legal processes or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
TXC Technologies implements industry-standard security measures to protect your personal information. While we strive to protect your data, please note that no security system is 100% foolproof. By using our services, you acknowledge and accept the inherent risks of online data transmission.
5. Policy Updates
This Privacy Policy may change from time to time. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically to stay informed about how we are protecting your information.
6. Your Choices
You have the right to:
- Opt-Out of Communications: You can unsubscribe from marketing emails or newsletters by following the instructions included in those communications.
- Access and Update Your Information: You may access, correct, or update your personal information by logging into your account or contacting us directly.
- Request Deletion: If you wish to delete your personal data, please contact us at the email address provided below.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or the way your personal information is handled, please contact us at:
Email: service@txctech.com
Phone: 281-338-4400
Mailing Address: 400 hobbs road , suite 205 League City, Texas 77573
By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Shipping Policy for TXC Technologies
At TXC Technologies, we strive to provide reliable shipping services to ensure your orders arrive promptly.
- Shipping Carriers:
Orders are primarily shipped via UPS and FedEx. However, we may also use DHL, USPS, or other freight carriers at our discretion, depending on the shipping requirements. - Alternative Shipping Methods:
In some cases, we may use the most efficient service to ship orders, even if it deviates from the chosen delivery method. For example, if a client near our warehouse selects 2-day shipping, but ground shipping would deliver the package within 1-2 days, we may ship the order via ground service to expedite the delivery without impacting the expected arrival time. - Electronic Deliveries:
Certain products, such as software activation codes and license keys, may be available for electronic delivery via email. These orders are custom-generated by the manufacturer and may take 1-3 business days to process. Once ready, we will send the relevant information to the customer via email. - Restrictions:
Some restrictions may apply to shipping, particularly for certain products or geographic locations.
For more details, please refer to our full Shipping Policy.
Shipping Policy for TXC Technologies
At TXC Technologies, we are committed to providing reliable and efficient shipping services to ensure that your orders are delivered promptly and securely. Below is an outline of our shipping policy to help you understand how we handle shipping and delivery.
1. Shipping Carriers
Orders from TXC Technologies are primarily shipped using UPS and FedEx. However, we may also use other trusted freight carriers, such as DHL, USPS, or alternative services, at our discretion. The choice of carrier is determined based on the shipping requirements, delivery timeframes, and the best options available for your location.
- UPS and FedEx are our primary carriers for most shipments.
- DHL and USPS may be used for international orders or specialized shipping needs.
We aim to select the most efficient and reliable carrier for your order, based on your delivery preferences and product availability.
2. Alternative Shipping Methods
In some cases, we may use a more efficient shipping service than originally selected, provided that it does not negatively affect the expected delivery time. For example, if a customer orders a product with 2-day shipping, but the product is located near our warehouse and ground shipping would still deliver within 1-2 days, we may opt to ship the item via ground service. This ensures that the order arrives as quickly as possible without delays.
We do this to expedite delivery and provide the best service for our customers, while also being mindful of shipping costs and delivery speed.
3. Electronic Deliveries
Certain products, such as software activation codes, license keys, and digital downloads, may be available for electronic delivery via email. These products do not require physical shipping, and once your order is processed, the relevant information will be sent to you electronically.
Please note that license orders are custom-generated by the manufacturer and may take 1-3 business days to process. Once ready, the license information or software code will be emailed directly to you. This process ensures that all licenses are accurately issued, and customers receive the correct activation details.
4. Shipping Restrictions
Certain restrictions may apply to shipping, particularly for specific products or geographical locations. These restrictions may include:
- International Shipping: Some products may not be available for shipping outside the United States. International orders may also be subject to additional shipping fees, taxes, or customs charges, which are the responsibility of the customer.
- Product-Specific Restrictions: Certain items may have shipping restrictions due to their size, weight, or nature (e.g., hazardous materials, sensitive equipment, or items with specific regulatory guidelines).
- Service Limitations: Some remote or hard-to-reach areas may experience longer delivery times or additional shipping charges.
We will notify you in advance if there are any restrictions related to your specific order, and we will work with you to ensure a smooth delivery process.
5. Order Processing and Handling Time
- Processing Time: Most orders are processed and shipped within 1-2 business days from the time the order is placed. Please note that orders placed on weekends or holidays may experience delays in processing.
- Order Confirmation: Once your order is processed and shipped, you will receive a tracking number and shipping confirmation email. This will allow you to monitor the progress of your shipment.
6. Delivery Timeframes
Delivery timeframes vary based on the shipping method selected and the delivery location. While we aim to fulfill all orders promptly, please note that certain factors, such as weather conditions, holidays, or other unforeseen delays, may impact the delivery schedule. Estimated delivery times will be provided during checkout based on the shipping carrier and selected service.
If you have any concerns about the delivery status of your order, please feel free to contact our customer support team for assistance.
7. Contact Us
If you have any questions or concerns regarding shipping, delivery, or any of the policies outlined here, please don't hesitate to contact us:
Email: service@txctech.com
Phone: 281-338-4400
Mailing Address: 400 Hobbs road , suite 205 League City, Texas 77573
We are here to assist you and ensure that your order is delivered as smoothly and quickly as possible.