Small and Medium Sized Business

Business OfferingsYour small or medium sized business is using the same Microsoft software that the largest companies use. You need the same skills to keep your networks running as they do. You just don’t need those skills as often. Whether you need a highly trained engineer every day, once a week, or once a month; TXC Technologies LLC can supply the skills when you need them.

TXC Technologies LLC works with small and medium businesses providing antivirus protection, back-up, cloud, disaster recovery, hardware maintenance, migration services and more. Businesses of all sizes face the same computer network challenges including firewalls, server downtime, software licensing, virus protection, and data backup. Oftentimes these costly computer problems require trained technical staff and constant upkeep.

TXC Technologies LLC provides small and medium sized businesses with the same computer and network management services utilized by enterprise-level companies. Using an infrastructure of servers, networks, monitoring systems, and applications, they are able to cost-effectively serve their customers with the latest advances in IT support.

As a Microsoft Small Business Specialist, we are experienced with the risk assessment and budget concerns of the business owner.

Anti-Virus Services

Central management of systems to protect the client’s network against viruses, spyware, malware, trojans, and other attempts by outsiders to compromise the network.

Back-up Services

Evaluation and ongoing support of all operation files assuring that in the event of any failure or operational threat, the data can be recovered.

Cloud Services

Redundant and virtualized data center to eliminate the need to purchase hardware for applications that will run in the Cloud that is fully managed by TXC Technologies LLC.

Disaster Recovery Services

Development of advanced arrangements and procedures to enable an organization to either maintain or quickly resume mission-critical functions within a specified time frame, minimizing loss to the organization.

Documentation Services

Providing the narrative and graphical description of the network to describe its use to both management and technical personnel.

Email Services

Management and monitoring
Microsoft Exchange
Antivirus protection
Spyware protection
Spam
Mail security

Hardware Maintenance Services

Remedial repair and maintenance of hardware to include PC, server, network, and printing devices.

Help Desk Services

Services that handle a client’s internal queries and operational problems about IT related issues to include hardware and software support, logging of problems, dispatch of service technicians or parts, and training coordination.

Migration Services

The movement of data from one device to another, which helps lessen the risk of data loss, minimizes threats to data integrity, and avoids productivity slowdowns during data transport.

Monitoring Services

This service enables systems to monitor servers, desktops, printers, and other network devices to proactively identify problem areas.

Moves, Adds & Changes

The moving, adding, and/or changing of IT hardware or users.

Network Health Reporting

Documentation and reporting of the overall condition of the network in a pre-determined format and time frame.

Onsite Engineering Support

The dispatch of technicians to a client’s site for the purpose of remedying problems that can not be fixed remotely.

Patch Management Services

The management of all software enables changes required to assure the overall updating and upgrading of a system or network.

Physical Infrastructure

Cabling & cable management
Server room environment monitoring
Internet connectivity
Firewall
Intrusion detection
Content filter
Wireless networking
Switching
Power management

Purchasing Services

Specifying, ordering, receiving, tracking, warranty tracking, and service renewals on the client’s behalf.

Project Management Services

The discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.

Remote Backup Services

A remote, online, or managed backup service to provide users with an online system for backing up and storing computer files.

Spam Filtering Services

The processing and organizing of emails.

Software Licensing Management

Tracking and inventory of software licenses for an organization.

Software Support

Responding to the client’s needs in relation to software products, application operations, application management, application maintenance, and application enhancement.

Vendor Management

Providing responsibility for the communications to all of client’s IT related vendors and the clarification and resolution of all issues.

Workstation Maintenance

Assure the availability and operation condition of a standalone workstation or one connected to a network.

 
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